Questions worth taking with you.

Use this checklist at any home. Tick a question once you've discussed it and keep notes on what matters to your family.

0 of 12 questions discussed

The person comes firstHow would the team learn about our relative’s routines and preferences?Which care needs can the home support, and when would a different service be needed?Who would we speak with if needs or circumstances changed?

Picture an ordinary dayCan we see a bedroom, the shared spaces and the garden?How are meals and activities adapted to different preferences?How can family and friends stay involved, and what are the visiting arrangements?

Know the practical detailsWhat is included in the written quote, and what costs extra?How do deposits, fee reviews, absences and notice periods work?What happens during the assessment and settling-in period?

Take time to feel confidentWhere can we read the latest CQC report and family reviews?How can residents and families raise a concern?What would we like to ask or see again before making a decision?

Things we want to remember

Notes:

Your ticks and notes stay in this page. Reloading clears them, so print a copy to keep your notes.

More independent guidance: Age UK: choosing a care home

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Meet the team, look around and ask everything that's on your mind. A visit does not commit you to anything.

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29 Nelson Road, Poole, Dorset, BH12 1ES

01202 767383 robin@stceciliacare.com Life on Facebook

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CQC: Good overall · Outstanding for CaringReport published 29 October 2025

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St. Cecilia Care Dorset Limited. A residential care home; we do not provide nursing care.

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St Cecilia Care in PooleYou can read our pages without JavaScript. For enquiries and help with the interactive tools, call 01202 767383 or email robin@stceciliacare.com.